Refund and Returns Policy – Mobonlinestore

Returns and Refund Policy

mobonlinestore brings the best range of products that are always high quality and commendable. When you purchase online from a website, there are certain basic terms and conditions that you need to follow. Our terms and policies are straightforward and easy to understand. Please read our return and refund document before making any purchase.

Product Registration:

Please register product warranty within 10 days of delivery for best consumer experience.

You can register your product by clicking here.
To Register the product you need to fill up all the required details.
To claim the return and replacement your product must be registered.

Returns

We have a 7-day free shipping return policy.
After seven days, the replacement will not be applicable if warranty is not printed on the box or you do not have a warranty card.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll have to provide the receipt or proof of purchase.
To initiate a return, you can contact us at support@mobonlinestore.
If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
If the product you are sending for replacement has gone out of stock, then you can purchase another product of the same price.
You can always contact us for any return questions at support@mobonlinestore.com.

Exceptions / Non-returnable items

If we do not receive any message about defective, damaged, or wrong items within 7 days of delivery, there will be no replacement in case of any manufacturing defect.
If a product is physically damaged or has liquid damage, then it will not be accepted under warranty (even if the warranty is printed on the package or you have a warranty card).

Exchanges

Once the return is accepted, make a separate purchase for the new product/replacement.
Return will not be accepted if it has physical damage or liquid damage.
Replacement of the product will require customers to have an invoice for the product.

Refunds

We do not provide a warranty for the products available on our site unless mentioned on the packaging or on a warranty card.
The product would be considered within the warranty if there is any technical issue or if the warranty is printed on the packaging or on a warranty card..
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded the original payment within 7 business days.
Please remember, it can take some time for your bank or credit card company to process the refund.

To return your product, you should mail your product to: {support@mobonlinestore.com}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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